The People behind the scene
Meet our team
A collective of innovative minds and spirited individuals, committed to bringing their best in a dynamic and supportive workspace.
Mona Khatib
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Robert McNamara
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Élise Lefèvre
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
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What services do you offer?
At COCO BOOKS, we provide a wide range of services including an extensive collection of books, personalized recommendations, and a user-friendly online shopping experience. Our goal is to ensure that every customer finds exactly what they are looking for in a luxurious and welcoming environment.
How can I contact customer support?
You can reach our customer support team through the contact form on our website, via email at support@cocobooks.com, or by calling our dedicated helpline. We are here to assist you with any inquiries or issues you may have.
Do you offer international shipping?
Yes, COCO BOOKS offers international shipping to various countries. We strive to make our books accessible to readers around the globe, ensuring that you can enjoy our collection no matter where you are located. Shipping fees and delivery times may vary based on your location.
What payment methods do you accept?
We accept a variety of payment methods including major credit cards, PayPal, and other secure payment gateways. This ensures a smooth and secure transaction process for all our customers, making your shopping experience hassle-free.
Can I return a book if I am not satisfied?
Absolutely! At COCO BOOKS, we have a customer-friendly return policy. If you are not satisfied with your purchase, you can return the book within 30 days for a full refund or exchange. Please ensure the book is in its original condition for a smooth return process.
Is there a loyalty program for frequent buyers?
Yes, we offer a loyalty program that rewards our frequent buyers with points for every purchase. These points can be redeemed for discounts on future purchases, exclusive offers, and special promotions. Join our program to start enjoying the benefits!